Stroud District Council (24 012 234)

Statement Upheld Enforcement 11-Jun-2025

Summary: Mr X and others complained the Council failed to properly investigate breaches of planning rules near their homes. There was fault, including delays and poor communication, with how the Council carried out its planning enforcement investigation from early 2023. This caused avoidable frustration, inconvenient and distress to Mr X and other nearby residents. The Council agreed to apologise to those affected, update them on the recent action it has taken and make a plan for future updates. It also agreed to issue reminders to its staff and develop a plan to address its backlog of investigations.