Case Ref: 23 016 127 Category: Planning Sub Category: Enforcement

• The Council has agreed to carry out a review of procedures to ensure planning applications are not allowed to drift without action.

Case Ref: 22 015 052 Category: Planning Sub Category: Enforcement

• The Council was at fault because there was a delay in taking enforcement action. The Council's ongoing service review will include details of what has happened in this case and what might be done to avoid recurrence of the fault we found.The Council will report the findings of the review that relate to this complaint to its Alliance - Our Future project, that is carrying out the review and reporting to members.

Case Ref: 20 013 376 Category: Benefits and tax Sub Category: Council tax

• The Council has agreed to: • Review the information it provides to residents about empty property charges. It should ensure the information is clear when the charge will be applied and what information the Council needs to make a decision.
• •Review the Council’s policy for empty property charging to ensure it does not incorrectly add this charge to properties that do not meet the definition.