The Council has agreed to remind relevant staff of their duties under the Children Act 1996 to provide alternative provision when a child is out of school. The Council will consider sharing a copy of our focus report ‘Out of school…. Out of mind?’ and our final decision with the reminder. Staff should include, but not be limited to: • SENDIASS. • The Council education legal intervention team. • The resolution team within the education and skills directorate.The Council has agreed to review the approach it takes to the provision of alternative education for children who are not in school for whatever reason. It should provide training and appropriate guidance to staff. It should tell us of the action taken.The Council has agreed to remind relevant staff of the importance of meeting timescales set out in its complaint procedure and updating complainants where there are unavoidable delays.