The Council will review all the Council’s documents which refer to the children’s statutory complaint procedure and ensure they include a list of individuals,other than children and young people or anybody acting on their behalf, who have the right to have their concerns considered through the children’s statutory complaint procedure.The Council will review all current complaints about the children’s services which are being considered as corporate complaints and decide whether they should be investigated as children’s statutory complaints.The Council will provide training to the staff dealing with children services complaints with a particular focus on the criteria for deciding whether a particular complaint should be considered under the children’s statutory complaint process.For six months following this decision the Council will record its reasons for considering each complaint about the Council’s children services under either children’s statutory procedure or corporate complaint process. The Council will provide us with the evidence it has done this.