The Council has agreed to review how stage three investigations make recommendations at the end of the investigation. The Council should review how it will address parts complaints that are upheld and ensure there are actions to ensure these are addressed.The Council has also agreed to share the final decision with the stage three panel.The Council has agreed to review whether further visits were recorded that did not take place, and audit other cases where the social worker may have populated visits. If the Council finds that other visits were recorded, it should consider whether a referral to the appropriate regulatory body is necessary. The Council should tell the Ombudsman of the result of this audit.The Council has agreed to review how and when it communicates with parents about health concerns and developments for children, and consider providing further training to staff in this area.