There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
Statement Upheld Highway repair and maintenance 10-Dec-2020
Summary: We will not investigate this complaint about pavement works the Council carried out outside Mrs Y's home. This is because there is insufficient evidence of fault by the Council which has caused Mrs Y a significant injustice which has not already been remedied.
Statement Upheld Charging 15-Sep-2020
Summary: The Ombudsman will not investigate Mr X's complaint about the Council's funding of his mother-in-law's care and the care provider's failure to respond to his correspondence. This is because the Council has provided a suitable remedy for the complaint.