Council agrees to review its school transport policy following Ombudsman investigation

Sandwell council has agreed to review its school transport policy after the Local Government and Social Care Ombudsman found flaws in the way it considered a family’s application for travel support.

Nursing home fails to provide dignified care to Sandwell woman - Ombudsman

A Sandwell woman suffered significant hair, diet and skin problems because the nursing home her local council placed her in failed to meet her cultural needs.

Council makes serious unsubstantiated allegations about asylum seeker during Ombudsman investigation

Sandwell council refused to let a vulnerable mother have her representative present at an important meeting – and made serious and unsubstantiated allegations about both of them during an investigation by the Local Government and Social Care Ombudsman.

All options should be considered when protecting potentially vulnerable children, says Ombudsman

The Local Government Ombudsman (LGO) is reminding councils to fully consider their options when taking steps to safeguard potentially vulnerable children.