There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Sandwell Metropolitan Borough Council (25 012 200)
Statement Upheld Special educational needs 16-Dec-2025
Summary: The Ombudsman carried out an investigation about not completing Education, Health and Care (EHC) Plan annual reviews for children in its area. We asked the Council questions about the widespread impact of this action. The Council was at fault. It delayed carrying out a significant number of EHC Plan annual reviews for children in its area in 2024 and 2025. The action proposed by the Council to address the issue is a suitable remedy.
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Sandwell Metropolitan Borough Council (25 000 579)
Statement Upheld Charging 12-Feb-2026
Summary: We will not investigate this complaint about the Council’s delay in carrying out a financial assessment for Mr Y and its actions in pursuing the debt after Mr Y had died. The Council has already provided apologies for the injustice caused by fault and explained service improvements it will make, and we could not achieve a more meaningful outcome by investigating the matter further.