Decisions for Sandwell Metropolitan Borough Council between 01 April 2023 and 31 March 2024

There are 1 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Sandwell Metropolitan Borough Council (22 006 567)

    Statement Upheld Allocations 03-May-2023

    Summary: Mr X complained that the Council failed to properly consider medical information when assessing his request for housing priority, delayed making and reviewing its decision, and caused confusion. He said it caused unnecessary distress, impacted on his mental health, and impacted on his family. Largely we do not find the Council at fault. However, we find the Council at fault for a delay sending its review decision. This caused injustice. We are satisfied the Council’s apology has already remedied this injustice.

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