Case Ref: 24 015 799 Category: Housing Sub Category: Homelessness

• The Council will provide training or guidance to relevant staff to ensure they are aware of the low duty to make inquiries when someone contacts the Council seeking accommodation or help to obtain accommodation and gives ‘reason to believe’ they ‘may be’ homeless or threatened with homelessness within 56 days.
• The Council will provide training or guidance to relevant staff to ensure they are aware of the duty to provide interim accommodation for an applicant and their household if the Council has reason to believe the applicant may be homeless, eligible for assistance and have a priority need.

Case Ref: 23 018 881 Category: Planning Sub Category: Planning applications

• The Council were at fault because it has no record to show why it allowed existing trees to be replaced with smaller trees under a planting scheme. To avoid the likelihood of the same fault happening again, the Council agreed to review what has happened and make any changes necessary to ensure it keeps adequate records and to provide updates and training to its officers.

Case Ref: 22 007 178 Category: Adult care services Sub Category: Disabled facilities grants

• The Council will ensure its staff are aware council tenants can apply for a Disabled Facilities Grant although this will be funded differently.

Case Ref: 20 003 773 Category: Environment and regulation Sub Category: Antisocial behaviour

• Provide relevant officers with training and/or guidance to ensure they know the requirements of the Anti-social Behaviour Act 2003 and associated guidance, and act in accordance with it.