There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Royal Borough of Greenwich (23 016 925)
Statement Upheld Housing benefit and council tax benefit 21-Apr-2024
Summary: We will not investigate this complaint about a housing benefit application. The Council has upheld the complaint and apologised. Further investigation by the Ombudsman would not lead to a different outcome.
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Royal Borough of Greenwich (24 008 368)
Statement Upheld Allocations 28-Feb-2025
Summary: Miss X complained about the Council’s handling of her housing register and homelessness application since 2022. The Council agreed it was at fault for its failure to enable her to bid for properties under its general priority band. We found this did not cause her a significant injustice. We have not investigated other part of Miss X’s complaint as these were late, carried appeal rights to court, or have previously been considered by the Ombudsman.