Northampton Borough Council (20 009 782)

Statement Upheld Planning applications 16-Aug-2021

Summary: Mr D complained the Council failed to notify him about a planning application to make changes to a retail site near his property or properly consider the impact on his amenity. Mr D says he lost his opportunity to make representations and suffered unacceptable levels of noise and dust during the works. We have found fault by the Council in its notification but consider the agreed action of an apology provides a suitable remedy.