There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Northampton Borough Council (20 001 885)
Statement Upheld Council tax 04-Aug-2021
Summary: The complaint is about the way the Council bills for council tax when a taxpayer is in receipt of council tax reduction. We cannot uphold one part of the complaint, about when the Council sends out bills. But we do find fault that the Council does not send out calculations when it makes a change to its council tax reduction award. The Council has agreed to our recommendations.
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Northampton Borough Council (20 009 782)
Statement Upheld Planning applications 16-Aug-2021
Summary: Mr D complained the Council failed to notify him about a planning application to make changes to a retail site near his property or properly consider the impact on his amenity. Mr D says he lost his opportunity to make representations and suffered unacceptable levels of noise and dust during the works. We have found fault by the Council in its notification but consider the agreed action of an apology provides a suitable remedy.