Service Improvements for North Yorkshire County Council

There are 44 results

  • Case Ref: 20 001 018 Category: Adult care services Sub Category: Other

    • Remind staff about the importance of recording decisions regarding who to speak to during best interest decisions. Clear records of reasons not to contact a particular person should be kept.

  • Case Ref: 19 020 306 Category: Adult care services Sub Category: Assessment and care plan

    • T

  • Case Ref: 19 018 824 Category: Adult care services Sub Category: Residential care

    • The Council will liaise with the care home to discuss how it acts on the knowledge in its risk assessments and how it responds to emergency incidents.
    • The Council will review its response to safeguarding alerts in the light of this complaint.

  • Case Ref: 19 012 596 Category: Adult care services Sub Category: Direct payments

    • Remind relevant staff of the circumstances when consultation is needed. Consider re-wording the charging policy so that it is clear what the MIG is.

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