There are 7 results
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Council care calculations called into question
North Yorkshire Council has been told to re-calculate how much a woman should pay for her care after the Local Government and Social Care Ombudsman found issues with its predecessor’s sums.
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Ombudsman investigation highlights councils’ recruitment problems
The problems faced by councils in recruiting educational psychologists have been highlighted in an investigation report by the Local Government and Social Care Ombudsman.
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Family’s care bill soars without warning because of poor council information
North Yorkshire County Council has been criticised by the Local Government and Social Care Ombudsman after a family’s care bill leapt from hundreds to thousands of pounds a month without notice.
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Council fails to carry out financial assessment following Ombudsman investigation
North Yorkshire County Council has failed to carry out a financial assessment it had agreed to undertake following an earlier upheld complaint to the Local Government and Social Care Ombudsman.
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Councils urged to check their care charging procedures following Ombudsman investigations
The second of two reports on the same topic.
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Councils urged to check their care charging procedures following Ombudsman investigations
Councils across England are being reminded of their obligations to families when placing people in care homes, after two North Yorkshire families paid over the odds for relatives’ care because the county council gave them inaccurate information.
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Council wrongly decides elderly woman had spent her money to avoid paying care fees
North Yorkshire County Council stopped paying for an elderly woman’s care home after it decided she gave away money to avoid paying the fees, the Local Government and Social Care Ombudsman has found.