Case Ref: 24 020 628 Category: Environment and regulation Sub Category: Antisocial behaviour

• The Council will update its webpage and policy titled “The Community Trigger” to refer to it as an “anti-social behaviour case review”.
• The Council will update its ASB case review policy to clarify that it will consider reports of ASB, whether the case is still open or closed, when deciding if a case meets the threshold for review.
• Through training or a staff briefing, the Council will ensure relevant staff are aware that when an individual complains about a decision taken by the Council, the complaint investigator should consider whether there were flaws in the decision-making process. If it is found a decision is flawed, it may be appropriate to recommend the decision is retaken or reviewed.

Case Ref: 24 009 258 Category: Planning Sub Category: Enforcement

• The Council will complete a review of the web page setting out the Council's planning enforcement obligations, powers and processes and ensure this is live on its website.