There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
Statement Upheld Enforcement 12-Nov-2019
Summary: The Ombudsman upholds Mr X's complaint. The Council delayed in opening an enforcement investigation. It also communicated poorly and failed to act on Mr X's environmental health concerns. This frustrated Mr X and left him unsure how the Council had considered his concerns. The Council will apologise to Mr X, provide a service from its environmental health team and issue reminders to staff about information sharing, the investigation process, and timely communication.
Statement Upheld Planning applications 29-Apr-2019
Summary: Mr B complains about the Council's handling of his neighbour's planning application for an extension. Mr B says the Council did not adequately consider the impact on his garden of overlooking from the new first floor window. There was fault by the Council in the description of the impact of the development on Mr B's property. But that does not call into question the decision made.