There are 3 results (please note that to maintain confidentiality, we do not publish all our decisions)
-
Milton Keynes Council (24 016 063)
Statement Upheld School transport 12-Mar-2026
Summary: We will not investigate Ms M’s complaint about school transport because there is nothing we could add to the Council’s response. Further investigation would not lead to a different outcome. There is no worthwhile outcome achievable by our investigation.
-
Milton Keynes Council (24 023 454)
Statement Upheld Child protection 01-Oct-2025
Summary: We will not investigate this complaint about how the Council considered a safeguarding matter, nor its handling of Mr X’s complaint. Further investigation would not add to the findings the Council has already made, and the Council has offered a suitable remedy to Mr X for the injustice caused by delays in complaint handling.
-
Milton Keynes Council (24 019 917)
Statement Upheld Homelessness 15-May-2025
Summary: We will not investigate this complaint the Council did not properly assess whether the complainant is in ‘priority need’ and owed a duty to be given accommodation. This is because the complainant has yet to have the Council’s decision that she is not in priority need reviewed under the review procedure. The Council was at fault by dealing with the complainant’s disagreement to the decision under its complaints procedure. The Council has accepted our invitation to offer the complainant with a fresh right of review, and further investigation is unlikely to lead to a different outcome.