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London Borough of Tower Hamlets (19 011 926)
Statement Upheld Allocations 30-Nov-2020
Summary: Ms C complains about the way the Council dealt with her application for rehousing on medical grounds. Ms C says she is not suitably housed which has exacerbated her health problems and she cannot leave the house. We have found some delay and poor communication by the Council but consider the action it has already taken of providing a full explanation and apology is enough to provide a suitable remedy.