The Council will remind its Children’s and Adult Social Care services staff to review whether necessary steps, such as rehousing applications, have been completed to ensure assessed care needs can be met, and inform the individual or their representatives if further action is needed.The Council will remind its staff to respond to complaints without delays and within the timescales set out in the Council’s complaints policy.

The Council will remind officers / provide update training to ensure: legally compliant Education, Health and Care needs assessments are always carried out; the advice to be sought is discussed with parents and professionals, in line with the Code of Practice; where the Council decides advice is not necessary or it is not ‘reasonable’ to obtain advice it provides this decision to parents in writing with reasons at the time.The Council will remind officers / provide update training to ensure section 19 education is provided in a timely way and is suitable and fulltime where appropriate.The Council will ensure it has a mechanism to check special educational provision in an Education, Health and Care plan is put in place when a new plan is issued.