The Council will provide us with evidence that is has completed the actions it identified as necessary following a safeguarding enquiry. This includes: the Council writing to the rehabilitation team manager about communicating and coordinating when other care agencies are involved with people it is supporting; the local adult social care provider providing refresher training for a care worker on medication administration, promoting choice, communicating and accessing service users' property; and the local adult social care provider writing an apology letter to the complainant about how they felt about the care they were provided.The Council will remind relevant staff to:take timely action when someone requests to cancel a care package, even where it may be an unwise decision; andensure the complainant is aware when one element of their complaint is put on hold for the conclusion of an enquiry in to another element of the complaint.The Council will remind the local adult social care provider of the importance of keeping accessible records for people it has provided domiciliary care to.