Are children’s voices being heard? Two Ombudsman reports highlight issues councils face dealing with statutory process

Is the Children’s statutory complaints process working to support the very children it is designed to help?

Homeless Lewisham mother placed in mouldy accommodation near to her abuser – Ombudsman reports

Lewisham council has agreed to pay a mother more than £14,000 after it left her in such poorly maintained temporary accommodation that it hospitalised her child.

Ombudsman finds London council failed to keep child safe

The Local Government and Social Care Ombudsman has said the London Borough of Lewisham exposed a former looked after child to ‘significant harm’ while she was in its care and failed to look into her concerns properly.

Council school transport policies must not fail young adults with disabilities

Councils across England should ensure their education transport policies properly support young adults with disabilities, the Local Government and Social Care Ombudsman has said.

Ombudsman criticises London council for errors in children’s complaints handling

Two brothers with learning difficulties saw their care and support packages reduced by Lewisham council without their mother being told why, the Local Government and Social Care Ombudsman has found.

Ombudsman highlights inadequate response to remedying complaint

The Local Government Ombudsman (LGO) has criticised a London council after it did not carry out the remedy it had previously agreed to provide.