There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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London Borough of Hounslow (21 018 338)
Statement Upheld Council tax 20-Apr-2022
Summary: We will not investigate Ms X’s complaint the Council has demanded council tax from 2004-08 due to its error in paying a discount. The complaint is resolved because the Council has written off the debt which is a fair outcome.
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London Borough of Hounslow (22 000 445)
Statement Upheld Other 02-Dec-2022
Summary: Ms Y complains about the Council’s failure to provide adequate support when she was a looked after child. She also says the Council did not do enough to help her secure indefinite leave to remain in the UK. We find the Council has already undertaken a thorough and independent investigation of Ms Y’s complaint and has provided an appropriate remedy for the injustice caused by fault. We do not make any further recommendations.