Service improvements

London Borough of Haringey

Showing service improvements between 1 April 2024 and 31 March 2025

Find out more about service improvements

When we find fault, we can recommend improvements to systems and processes where they haven’t worked properly, so that others do not suffer from these same problems in future. Common examples are policy changes; procedural reviews; and staff training. Service improvements from decisions are published for 5 years and those from reports are published for 10 years.

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London Borough of Haringey (23 016 137)

Category: Planning Date: 27-Jun-2024

Summary

X complained about the Council’s failure to take account of relevant case law before it granted permission for an application to vary plans it had already approved. We found fault because there was no evidence to show the Council considered an objection about a key planning issue. The Council agreed to remedy the injustice caused by the fault and to carry out a review that might help avoid the same fault happening again.

Service improvements

The Council failed to provide evidence it had considered an objection by a member to a decision to vary a planning application would be unlawful. The Council has agreed to review what happened and decide whether any changes are necessary to practice and procedure and additional training is necessary. The Council will report the findings of the review its relevant oversight and scrutiny committee.

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