London Borough of Hackney (22 009 981)

Category: Education Date: 08-Feb-2023

Summary

Miss X complains the Council has unreasonably refused her application for her summer-born child to defer entry to the Reception year group at the school of her choice. As a result, she says her child has been denied the place to which she is entitled. We find fault with the Council for delay and for failing to properly communicate the reasons for refusing the deferral at one school. We have agreed remedies to ensure this does not happen again.

Service improvements

London Borough of Hackney (20 013 913)

Category: Education Date: 08-May-2022

Summary

Ms B says the Council failed to follow the school admissions code by not having in place a policy to remove disadvantage for children of Crown servants. Ms B says the Council processed her son’s school application incorrectly, wrongly required her to begin the education, health and care plan process from the beginning, failed to complete a needs assessment and failed to deal with her complaint properly. The Council failed to notify the allocated school of Ms B’s son’s special educational needs and failed to deal with her complaint properly. There was some fault in consulting on the education, health and care plan but that did not cause Ms B an injustice. There is no fault in the remainder of the complaint. An apology, payment to Ms B and consideration of how to identify children of Crown servants who have special educational needs and notify schools of those needs is satisfactory remedy.

Service improvements