Case Ref: 19 014 383 Category: Housing Sub Category: Homelessness

• The Council has agreed to remind relevant officers of the definition of domestic violence included in the Homeless Code of Guidance.
• The Council has agreed to review the way it keeps track of complaints and review requests and make improvements to ensure responses are provided within the required timeframes.
• The Council has agreed to review the way it handles homelessness applications to ensure it does not delay completing its enquiries and deciding whether to accept the main housing duty.