Service improvements

London Borough of Barnet

Showing service improvements between 1 April 2022 and 31 March 2023

Find out more about service improvements

When we find fault, we can recommend improvements to systems and processes where they haven’t worked properly, so that others do not suffer from these same problems in future. Common examples are policy changes; procedural reviews; and staff training. Service improvements from decisions are published for 5 years and those from reports are published for 10 years.

Showing 1 - 1 of 1 cases with service improvements

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Downloads the current filtered list of service improvement decisions for London Borough of Barnet as a CSV file.

  • London Borough of Barnet (22 003 773)

    Category: Children's care services Date: 05-Dec-2022

    Summary

    Ms C complained the Council failed to give accurate and truthful information in relation to a foster child who was placed in her care. She also says the Council delayed providing her with appropriate support during the placement. We find the Council was at fault as it failed to provide Ms C with all the relevant information before the foster placement began. The Council has agreed to our recommendations to address the injustice caused by fault.

    Service improvements

    The Council will issue written reminders to relevant staff to ensure that prior to a fostering placement, all relevant information about a child is provided to a prospective foster carer.

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