There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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London Borough of Barnet (22 017 352)
Statement Upheld Council tax 16-Apr-2023
Summary: We will not investigate this complaint about the Council’s enforcement of a Council tax debt as the matter has been remedied.
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London Borough of Barnet (23 004 749)
Statement Upheld Housing benefit and council tax benefit 13-Mar-2024
Summary: Mr X complained that the Council lost payments he made towards repaying a housing benefit overpayment and placed the onus on him to provide evidence of the payments. He also said the Council delayed in sending him an income and expenditure form and applied for an attachment of benefits order without giving him time to complete the form. We found find the Council was at fault in that it failed to tell Mr X about the missing payments. However, it has agreed to resolve the matter if Mr X provides bank statements. This is a satisfactory remedy for the injustice caused.