There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Havant Borough Council (23 007 326)
Statement Upheld Homelessness 02-Apr-2024
Summary: There was fault by the Council. There was a delay in accepting the main housing duty and in offering Mrs X temporary accommodation. A payment for the extra time in unsuitable accommodation and service improvements remedy the injustice caused. There was also a failure to document the reasons that interim accommodation was suitable, which did not cause injustice to Mrs X.
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Havant Borough Council (23 013 040)
Statement Upheld Housing benefit and council tax benefit 04-Apr-2024
Summary: Miss B complained that the Council delayed in dealing with her review request against large overpayments of housing benefit and council tax support and continued to try to recover the debt during the period of delay. This cause Miss B significant distress and caused her partner to borrow money to pay off some of the resultant debt. We found fault with the Council’s actions and it has agreed to increase its payment to Miss B to £500.