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Folkestone & Hythe District Council (24 019 188)
Statement Upheld Planning applications 29-Jul-2025
Summary: Mr X complained about how the Council handled several planning applications submitted by his neighbour and the delay in its handling of his complaint. We find no fault in how the Council assessed or determined the planning applications, nor in its consideration of the objections raised by Mr X. However, we do find fault in the Council’s complaint handling which caused avoidable uncertainty and distress. The Council has agreed to apologise to Mr X.