Decisions for Essex County Council between 01 April 2022 and 31 March 2023

There are 1 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Essex County Council (21 012 257)

    Statement Upheld Assessment and care plan 19-May-2022

    Summary: Mrs B complained about the action the Council when her mother Mrs C was discharged from hospital and needed care. We found the Council at fault for failing to communicate with the family when Mrs C went into hospital, for failing to give clear and complete information about who would pay for the care and for delaying in carrying out a reassessment. But we consider the Council’s actions in apologising and commissioning the care for 33 weeks is a reasonable way of putting matters right.

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