There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Epping Forest District Council (24 016 566)
Statement Upheld Planning applications 28-Feb-2025
Summary: We will not investigate this complaint about the Council granting planning permission for a development next to the complainant’s home, and its failure to respond to his associated enquiries. It is reasonable to expect the complainant to have contacted us sooner, there is not enough evidence of fault in the way the application was determined, and the Council has apologised for failing to respond to his associated enquiries.
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Epping Forest District Council (24 004 379)
Statement Upheld Council tax 18-Mar-2025
Summary: Mr X complained about how the Council recovered outstanding council tax from him. There was fault in how the Council managed Mr X’s council tax debt. This meant Mr X missed the opportunity to include the debt in insolvency proceedings and suffered avoidable distress. The Council agreed to write off the debt, refund what Mr X has paid, apologise and pay him a financial remedy. It also agreed to review its process for when someone closes their council tax account.