There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Elmbridge Borough Council (24 007 715)
Statement Upheld Council tax 13-Oct-2024
Summary: We will not investigate this complaint about an error involving the complainant’s direct debit and council tax. This is because the Council has provided a satisfactory response.
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Elmbridge Borough Council (24 005 685)
Statement Upheld Enforcement 27-Jan-2025
Summary: Mr B says the Council failed to properly investigate a breach of planning control and relied on inaccurate information when responding to his complaint. There is no fault in how the Council considered the breach of planning control. The Council failed to explain the dates used in the complaint response properly. An apology is satisfactory remedy.