There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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City of Wolverhampton Council (24 007 432)
Statement Upheld Trees 30-Sep-2024
Summary: We will not investigate this complaint about delays in responding to requests to prune back trees and delays in responding to complaints. We do not consider the complainant has suffered a significant personal injustice. Also, we consider the Council’s explanation and apology for the delays in responding to the complainant is a suitable remedy to this part of the complaint.
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City of Wolverhampton Council (23 019 969)
Statement Upheld Domiciliary care 27-Nov-2024
Summary: We will not investigate this complaint about adult social care provided at home. The care provider acting on behalf of the Council has accepted fault, apologised for the impact, and acted to improve future service. It is unlikely we would achieve anything further by investigation.