There are 1 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Statement Upheld Local welfare payments 13-Mar-2025
Summary: Miss X complained about the support the Council provided to her under its Emergency Support Scheme. There was fault in how the Council fulfilled the award it made to Miss X under its Emergency Support Scheme in late 2023. This caused Miss X some avoidable frustration but did not cause any further injustice. The Council agreed to apologise to Miss X and review the information it provides to applicants about the scheme.