There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Cheshire East Council (23 016 791)
Statement Upheld Charging 08-Jan-2025
Summary: Ms X complained about how the Council decided to meet Mrs Y’s care and support needs and how it assessed her finances. Ms X said this caused her real stress and frustration. We do not find the Council at fault. We are satisfied the Council has already apologised where there was evidence of fault or delay with the Council’s communication with Ms X.
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Cheshire East Council (24 015 438)
Statement Upheld Special educational needs 13-Feb-2025
Summary: We will not investigate Miss X’s complaint about the Council’s delay in arranging a personal budget to meet her son’s educational provision. This is because an investigation would not lead to a different outcome.