Case Ref: 23 015 514 Category: Education Sub Category: Special educational needs

• The Council will provide us with its plan to ensure it carries out all actions within the Annual Reviews of children's EHC Plans within the statutory timescales.

Case Ref: 23 012 830 Category: Education Sub Category: Special educational needs

• The Council should improve the process for reviewing and updating personal budgets, ensuring they are adjusted in line with service costs and communicated to families in a timely manner. This will help prevent delays and avoid the need for families to intervene to secure funding.

Case Ref: 23 002 708 Category: Education Sub Category: Alternative provision

• The Council agreed to produce, and share with the Ombudsman, a detailed action plan for how it intends to address the lack of capacity in its educational psychology service and the delays this has caused to producing education health and care plans.
• The Council agreed to review how its special educational needs team monitors and records contacts to ensure it records and responds to contact in a timely manner, and that it pro-actively keeps people up-to-date where there are delays.

Case Ref: 22 014 503 Category: Education Sub Category: Special educational needs

• The Council will review its monitoring of part-time timetables process introducing consideration at every review of the child's part-time timetable whether the Council needs to supplement education provided by the school with alternative education. The Council will provide the evidence this has happened.

Case Ref: 22 009 604 Category: Education Sub Category: Alternative provision

• The Council agreed to provide details of the review it said it was doing following its investigation under its formal complaints procedure within four months.

Case Ref: 22 005 693 Category: Education Sub Category: Special educational needs

• The Council will tell us whether it will offer further advice/guidance to providers of s19 education about the need to ensure pupils in their GCSE/A level years receive suitable full time education (dependent on their medical needs) to ensure they are not disadvantaged in comparison to their peers.

Case Ref: 22 000 872 Category: Education Sub Category: Special educational needs

• • Remind its staff about ensuring the best interests of a child are considered and met when the level of alternative provision is agreed and arranged.
• • Review its alternative provision policy to ensure decisions about the level of provision are clearly and accurately recorded. The record should confirm all relevant factors which have been taken into account and how the provision arranged meets the best interest of the child.

Case Ref: 21 004 072 Category: Education Sub Category: Special educational needs

• The Council should review its existing arrangements for issuing draft and final plans and evidence the steps it is taking to ensure it meets statutory timescales.

Case Ref: 21 000 934 Category: Children's care services Sub Category: Fostering

• The Council already has plans to improve the foster carer payment system to the benefit of all foster carers.

Case Ref: 20 000 663 Category: Education Sub Category: Special educational needs

• The Council has agreed to send the Ombudsman an update on its liaison with partner agencies in setting a timescale for issuing draft amended EHC Plans after an annual review. At present, the Code says this should be done without delay. But the Council recognises it would be good practice for it to be more specific.