Privacy settings

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Service Improvements for Cambridge City Council


There are 2 results

  • Case Ref: 20 010 732 Category: Other Categories Sub Category: Land

    • The Council will review its ‘Unreasonable and Unreasonably Persistent Complainants’ policy and consider whether it requires updating to ensure consistency with the Ombudsman’s ‘Guidance on managing unreasonable behaviour’.

  • Case Ref: 19 002 891 Category: Planning Sub Category: Planning applications

    • The Council will provide evidence to the Ombudsman of the improvements it has made to its planning application processes.
    • The Council will review its complaints handling processes to identify any improvements to improve communication and reduce delays.