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Public reports for Bury Metropolitan Borough Council

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Councils should remedy without delay – Ombudsman

The Local Government and Social Care Ombudsman has been compelled to highlight two cases where a council has not acted to put things right in good time.
Councils urged to ensure complaints about contractors are handled properly

Councils need to assure themselves that complaints investigations carried out by their contractors are conducted rigorously, the Local Government Ombudsman (LGO) is advising.

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