The Council will hold regular workshops to ensure that social workers understand the difference between a private arrangement and when a child or young person has effectively been accommodated, even if a parent or guardian has not signed agreement; and that it holds a weekly panel meeting to review all arrangements where children are likely to be placed in to care to ensure that decisions are made in a timely manner and legal advice sought where necessary.The Council will remind relevant staff it should consider its discretion to consider all elements of a complaint under the children's statutory complaint procedure, particularly where a complainant is likely to be disadvantaged by using different complaint procedures.The Council will ensure relevant staff accurately record the time, date and content of phone calls with special guardians about financial matters.The Council will review its child protection conference policy and information leaflet and ensure they provide the same information about the appeals process, particularly who appeals should be made to in the first instance.