Decisions for Bristol City Council between 01 April 2024 and 31 March 2025


There are 4 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Bristol City Council (23 019 154)

    Statement Upheld Refuse and recycling 01-Apr-2024

    Summary: We will not investigate this complaint about missed recycling collections because the problem has been resolved and there is not enough remaining injustice to warrant an investigation.

  • Bristol City Council (23 019 585)

    Statement Upheld Alternative provision 02-Aug-2024

    Summary: Miss X complains the Council did not properly deal with educational and special educational needs provision for her daughter Y. The Council did not provide suitable full-time education for Y. Y suffered a loss of educational provision. The Council has offered Miss X an appropriate remedy.

  • Bristol City Council (24 004 531)

    Statement Upheld Traffic management 01-Oct-2024

    Summary: Miss X complained the Council failed to give her notice of a road closure where she lives. We find the Council at fault, which left Miss X unable to travel to work. The Council has apologised to Miss X which is satisfactory to remedy the injustice caused.

  • Bristol City Council (24 007 464)

    Statement Upheld Domiciliary care 08-Oct-2024

    Summary: We will not investigate this complaint about quality of service provided to Mr X by two care providers. The Council has already taken suitable action to remedy injustice caused to Mr X.

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