The Council will provide guidance to staff who manage homelessness applications to highlight the issues identified in our decision and ensure a joined up approach is used when dealing with applications.The Council will review its approach to applicants subject to a section 21 notice to ensure it is in accordance with the Homelessness Code.To remedy potential injustice to others who have not complained the Council will review and amend the allocations policy to ensure that all those entitled to reasonable preference under the Housing Act 1996 receive such preference under the Council’s scheme.Following the implementation of its revised allocation policy, the Council will identify all homeless applicants currently owed a homelessness duty under Part 7 of the Housing Act 1996 who do not have an active application to the housing register and write to those applicants explaining the fault found in this investigation and invite them to apply to the housing register.