Brighton & Hove City Council (21 004 803)

Category: Education Date: 09-Feb-2022

Summary

Mrs X complains that an appeal panel did not properly consider her reasons for wanting a place at a school for her son. There is no fault in the appeal panel’s decision to hold Mrs X’s appeal by written submission or in its consideration of her appeal. There is fault in the panel’s decision letter as it did not give sufficient information to Mrs X for her to be satisfied the panel had considered her reasons for her appeal and for her to understand the basis of its decision. This did not cause sufficient injustice to Mrs X to warrant a remedy from the Council.

Service improvements

Brighton & Hove City Council (19 017 233)

Category: Education Date: 23-Dec-2021

Summary

Ms X complained that the Council failed to ensure all the provision in her son’s Education Health and Care Plan was put in place. We find that while there was some delay in putting in place some of the specific provision Ms X wanted, for the most part this was not the result of fault by the Council. In some cases there is evidence the support was provided. In others the Plan did not specify particular programmes to be used. There are two areas where support was lacking where the Council has agreed a remedy. The Council accepts it should have had more oversight of the provision and has provided details to the Ombudsman on improvements it has made in its procedures.

Service improvements