Decisions for Barnsley Metropolitan Borough Council between 01 April 2024 and 31 March 2025

There are 1 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Barnsley Metropolitan Borough Council (23 017 872)

    Statement Upheld Other 15-Sep-2024

    Summary: Ms X complained about the way the Council handled her statutory children’s complaint. She said delays had a significant impact on the family and caused distress. We find the Council at fault for delays in complaint handling, which caused injustice. We are satisfied the Council has remedied the injustice caused.

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