Decisions for Adur District Council between 01 April 2024 and 31 March 2025

There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Adur District Council (23 007 098)

    Statement Upheld Disabled facilities grants 15-May-2024

    Summary: The Ombudsmen find fault with the Council for its repairs handling, delay adapting Mr Y’s bathroom, delay in dealing with the complaint Miss X made on his behalf, and for poor communication with Mr Y and Miss X throughout. The Council has agreed to apologise, make payments to Mr Y and Miss X, and act to improve its services.

  • Adur District Council (24 005 805)

    Statement Upheld Allocations 24-Feb-2025

    Summary: Mr D complains the Council placed his family in unsuitable interim accommodation. We found fault which caused the family to be in unsuitable accommodation for about nine months. The Council has agreed to make a payment to remedy that injustice.

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