Commission meeting - 19 April 2021 Welcome and introductions Apologies Declarations of interest Any other Business Minutes of the meeting held on 4 February 2021 Matters arising (attached) Board Effectiveness and Member Self-Assessment Chair and Chief Executive's report (CLA2415 attached) Draft Annual Report 2020-21 Staff Survey Results LGSCO 2020-21 Business Plan (CLA2418 attached) The Three-Yea ...

Monthly News December 2022 15 Dec 2022 Oxfordshire fails to provide alternative education for a year 14 Dec 2022 Ombudsman’s Annual Report highlights improvements for complainants and local service users The Local Government and Social Care Ombudsman has published its Annual Report and Accounts 2021-22, which details the success of its work to give more complainants a quicker decision on their ca ...

Audit and Risk Assurance commitee meeting - 30 January 2025 Welcome and introductions Apologies for Absence Declarations of interest Approve minutes of the meeting held on 10 October and 6 Dec 2024 Matters arising (attached) CEO/Accounting Officer verbal update Internal Audit Progress report Key Financial Controls - creditors, procurement and whistleblowing audit report 2025-26 draft internal aud ...

Ombudsman reminds councils to review SEN needs before Key Stage transfers Councils need to review children’s special educational needs in the run-up to Key Stage transfers, even if they are staying at the same school, the Local Government and Social Care Ombudsman has said. The reminder comes after the Ombudsman investigated a complaint from a Warwickshire parent that the county council had not c ...

Annual Reports Our annual report and accounts are laid in Parliament and concentrate on our performance. For more information on complaint statistics of the bodies we investigate see our annual reviews of complaints. Annual report and accounts 2024-25 Annual report and accounts 2023-24 Annual report and accounts 2022-23 Annual report and accounts 2021-22 Annual report and accounts 2020-21: Adapti ...

Annual Reports Our annual report and accounts are laid in Parliament and concentrate on our performance. For more information on complaint statistics of the bodies we investigate see our annual reviews of complaints. Annual report and accounts 2024-25 Annual report and accounts 2023-24 Annual report and accounts 2022-23 Annual report and accounts 2021-22 Annual report and accounts 2020-21: Adapti ...

Private housing disrepair This fact sheet is primarily aimed at people living in private rented accommodation who have reported disrepair to the council and are considering making a complaint to the Local Government and Social Care Ombudsman. My private rented property is in disrepair. Can the Ombudsman help me? In some cases, yes. But first you will need to contact the council to give it the opp ...

Commission meeting - 1 November 2018 Welcome and introductions Apologies Declarations of interest Any other Business Casework briefing (no papers) Minutes of the meetings held on 19 July 2018 Matters arising - action log (attached) Chair and Chief Executive's report (no paper attached) Quarterly budget monitoring as at the end of Q2 (no paper attached) Corporate performance report Jul-Sep 2018 (a ...

Commission meeting - 1 February 2019 Welcome and introductions Apologies Declarations of interest Any other Business Extension to Advisory Member term (attached) Casework briefing (attached) Minutes of the meetings held on 1 November 2018 Matters arising - action log (attached) Chair and Chief Executive's report (attached) Quarterly budget monitoring as at the end of Q3 (attached) 2019-20 Draft B ...

Guidance on remedies Contents: Chapter index for Guidance on remedies Updated: 03 November 2025 Guidance on remedies search Search this content Submit search Part 1 • Our role in remedying and preventing future injustice Updated October 2025 1.1 Our approach to remedies The Local Government and Social Care Ombudsman was established some 50 years ago, to conduct independent and impartial investiga ...