Joint Working Manual Contents: Chapter index for Joint Working Manual Updated: 27 November 2025 Joint Working Manual search Search this content Submit search Part 12 • Useful information and documents Useful information and documents The JWT have a library of documents available on K:\. The library contains links to guidance about specific health issues, various Codes of Practice and other releva ...

Decision Statements Manual Contents: Chapter index for Decision Statements Manual Updated: 05 January 2026 Decision Statements Manual search Search this content Submit search Part 12 • 12. Sharing decision statements with other orgnisations 12.1. Why do we share decision statements? Our decision statements are a valuable resource for regulatory bodies – OFSTED and CQC – to use in their inspection ...

Guidance on Jurisdiction Contents: Chapter index for Guidance on Jurisdiction Updated: 01 January 2026 Guidance on Jurisdiction search Search this content Submit search Part 12 • 12. Local Government Act 1974 12. Local Government Act 1974 The Local Government Act 1974 is reproduced in full elsewhere on the intranet. Part 11 • 11. Should we investigate?

Information Security Policy Contents: Chapter index for Information Security Policy Updated: 21 October 2025 Information Security Policy search Search this content Submit search Part 12 • 11.Destruction and disposal 11.1.IT equipment The IT department will dispose of all IT equipment, using specialised software and procedures, to ensure that any confidential data is removed in such a way that it ...

Manual for Councils Contents: Chapter index for Manual for Councils Updated: 23 April 2026 Manual for Councils search Search this content Submit search Part 12 • Specific types of complaint School admission appeals If the appeal relates to a maintained school (including community, foundation, voluntary-aided or voluntary-controlled), complaints should be made to the Ombudsman. The Education Fundi ...

Monthly News May 2024 13 May 2024 Tower Hamlets did not do enough to help family facing homelessness in the borough

North Tyneside child left without alternative education for more than a year because of council failures - Ombudsman North Tyneside Council has agreed to pay £5,900 to a family after the Local Government and Social Care Ombudsman found it failed to provide promised specialist technology that would have allowed a child with special educational needs to learn from home - the second time the Ombudsm ...

Monthly News January 2022 19 Jan 2022 Councillor’s decision to put brakes on housing development flawed, says Ombudsman 13 Jan 2022 London council set to learn from how it handled COVID business grants

Intake Team Operations Manual Contents: Chapter index for Intake Team Operations Manual Updated: 05 August 2025 Intake Team Operations Manual search Search this content Submit search Part 13 • Appendix 2 - Call outcomes Appendix 2 - Call outcomes On completing a call an advisor must enter an ‘outcome reason’. These reasons describe the type of call they have just completed. For reporting purposes ...

Family of seven left to live in one bedroom flat by Bromley council Bromley council has agreed to pay a family £6,000 after it did not do enough to help them when they were threatened with homelessness, following a Local Government and Social Care Ombudsman investigation. The family had been given an eviction notice by their landlord in July 2019, and the council accepted it had a duty to the fam ...