Remuneration and Appointments Committee - 29 January 2026 1. Welcome and Introductions 2. Apologies for Absence 3. Declarations of Interest 4. Minutes of the meeting held on 15 and 29 October 2025 5. Matters arising 6. HR Strategy Update 7. Update on People Initiatives and Staff Feedback 8. Proposals for the recruitment of new Independent Advisory Board Member 9. Draft yearly plan

North York Moors National Park Authority Read our guidance on interpreting local authority statistics. Annual Review 2025 (121 KB) Annual Review 2024 (111 KB) Annual Review 2023 (102 KB) Annual Review 2022 (100 KB) Annual Review 2021 (135 KB) Annual Review 2020 (132 KB) Annual Review 2019 (179 KB) Annual Review 2018 (97 KB) Annual Review 2017 (287 KB) Annual Review 2016 (26 KB)

Intake Team Operations Manual Contents: Chapter index for Intake Team Operations Manual Updated: 05 August 2025 Intake Team Operations Manual search Search this content Submit search Part 1 • 1. Introduction 1. IntroductionVersion: July 2025 This document is complimentary to the Intake Manual. Whereas the Intake Manual provides the public with an overview of Intake decision making, this document ...

New Chief Executive for the Local Government and Social Care Ombudsman Julie Odams has been appointed the new Chief Executive Officer of the Local Government and Social Care Ombudsman (LGSCO). Julie has been the Head of Policy and Communications and a member of the LGSCO’s Executive Team for the last two years. She will replace current CEO, Nigel Ellis, following his decision to retire from May 2 ...

Managing complaints in contracted and commissioned services: a good practice guide Updated: 06 February 2025 Managing complaints in contracted and commissioned services: a good practice guide search Search this content Submit search Contents Part 1: Commissioning services Part 2: Arrangements for complaints Part 3: Complaints about regulated services or where other redress schemes exist Part 4: C ...

Audit and Risk Assurance Committee meeting - 25 May 2023 Welcome and introductions Apologies for Absence Declarations of interest Approve minutes of the meeting held on 26 January 2023 Matters arising (attached) CEO/Accounting Officer verbal update Deep dive - accounting practices Draft annual report and accounts 2022-23 Internal Audit annual report and opinion Internal audit progress report Audi ...

Town and parish councils This fact sheet is aimed primarily at anyone who is experiencing problems with a service provided by a parish or town council and is considering making a complaint to the Ombudsman. I'm not happy with a service provided by my parish council. Can the Ombudsman help me? In most cases, no. The Local Government Act 1974 (S34(1)) defines the authorities that we may investigate ...

Council asked to repay father’s nursery fees following ombudsman investigation Royal Borough of Windsor and Maidenhead Council has been asked to partially reimburse the fees a father paid while his daughter was receiving free nursery care, after the Ombudsman found it did not ensure a company was providing transparent invoices. The child attended nursery, with some of the hours being paid for by ...

Tower Hamlets did not do enough to help family facing homelessness in the borough London borough of Tower Hamlets did not do enough to help a family who were about to be evicted by their landlord, the Local Government and Social Care Ombudsman found. The family’s landlord served them with an eviction notice in November 2021, so they contacted the council for help. But instead of taking action to ...

Privacy Updated: 15 December 2025 Privacy search Search this content Submit search Contents Part 1: Introduction Part 2: Privacy notice for complainants Part 3: Privacy notice for job applicants Part 4: Privacy notice for information access requests Part 5: Privacy notice for staff at the organisations we investigate, including training, webinar or live event attendees Part 6: Privacy notice for ...