• Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/Peak%20District%20National%20Park%20Authority

    Peak District National Park Authority Read our guidance on interpreting local authority statistics. Annual Review 2025 (121 KB) Annual Review 2024 (111 KB) Annual Review 2023 (103 KB) Annual Review 2022 (100 KB) Annual Review 2021 (136 KB) Annual Review 2020 (146 KB) Annual Review 2019 (196 KB) Annual Review 2018 (91 KB) Annual Review 2017 (286 KB) Annual Review 2016 (26 KB)

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/South%20Downs%20National%20Park%20Authority

    South Downs National Park Authority Read our guidance on interpreting local authority statistics. Annual Review 2025 (131 KB) Annual Review 2024 (113 KB) Annual Review 2023 (103 KB) Annual Review 2022 (101 KB) Annual Review 2021 (135 KB) Annual Review 2020 (132 KB) Annual Review 2019 (196 KB) Annual Review 2018 (91 KB) Annual Review 2017 (245 KB) Annual Review 2016 (26 KB)

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/Yorkshire%20Dales%20National%20Park%20Authority

    Yorkshire Dales National Park Authority Read our guidance on interpreting local authority statistics. Annual Review 2025 (121 KB) Annual Review 2024 (122 KB) Annual Review 2023 (102 KB) Annual Review 2022 (100 KB) Annual Review 2021 (136 KB) Annual Review 2020 (131 KB) Annual Review 2019 (196 KB) Annual Review 2018 (97 KB) Annual Review 2017 (289 KB) Annual Review 2016 (26 KB)

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/Broads%20Authority

    Broads Authority Read our guidance on interpreting local authority statistics. Annual Review 2025 (121 KB) Annual Review 2024 (111 KB) Annual Review 2023 (102 KB) Annual Review 2022 (100 KB) Annual Review 2021 (134 KB) Annual Review 2020 (148 KB) Annual Review 2019 (196 KB) Annual Review 2018 (91 KB) Annual Review 2017 (244 KB) Annual Review 2016 (26 KB)

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/Environment%20Agency

    Environment Agency Read our guidance on interpreting local authority statistics. Annual Review 2025 (133 KB) Annual Review 2024 (110 KB) Annual Review 2023 (101 KB) Annual Review 2022 (101 KB) Annual Review 2021 (136 KB) Annual Review 2020 (132 KB) Annual Review 2019 (196 KB) Annual Review 2018 (91 KB) Annual Review 2017 (244 KB) Annual Review 2016 (26 KB)

  • Intake Team Operations Manual | Part 1 https://www.lgo.org.uk/information-centre/staff-guidance/intake-team-operations-manual?chapter=1

    Intake Team Operations Manual Contents: Chapter index for Intake Team Operations Manual Updated: 28 February 2025 Intake Team Operations Manual search Search this content Submit search Part 1 • 1. Introduction 1. IntroductionVersion: February 2025 This document is complimentary to the Intake Manual. Whereas the Intake Manual provides the public with an overview of Intake decision making, this doc ...

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/North%20York%20Moors%20National%20Park%20Authority

    North York Moors National Park Authority Read our guidance on interpreting local authority statistics. Annual Review 2025 (121 KB) Annual Review 2024 (111 KB) Annual Review 2023 (102 KB) Annual Review 2022 (100 KB) Annual Review 2021 (135 KB) Annual Review 2020 (132 KB) Annual Review 2019 (179 KB) Annual Review 2018 (97 KB) Annual Review 2017 (287 KB) Annual Review 2016 (26 KB)

  • Compliance Manual https://www.lgo.org.uk/information-centre/staff-guidance/compliance-manual

    Compliance Manual Updated: 02 April 2025 Compliance Manual search Search this content Submit search Contents Part 1: Introduction Part 2: The role of investigators Part 3: The role of Team Co-ordinators Part 4: The role of Casework Managers Part 5: Compliance and post-decision reviews Part 6: Document retention with remedies over 12 months old Part 7: Appendix 1 - Remedy categories Part 8: Append ...

  • New Chief Executive for the Local Government and Social Care Ombudsman https://www.lgo.org.uk/information-centre/news/2025/mar/new-chief-executive-for-the-local-government-and-social-care-ombudsman

    New Chief Executive for the Local Government and Social Care Ombudsman Julie Odams has been appointed the new Chief Executive Officer of the Local Government and Social Care Ombudsman (LGSCO). Julie has been the Head of Policy and Communications and a member of the LGSCO’s Executive Team for the last two years. She will replace current CEO, Nigel Ellis, following his decision to retire from May 2 ...

  • Managing complaints in contracted and commissioned services: a good practice guide https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/guidance-notes/managing-complaints-in-contracted-and-commissioned-services-a-good-practice-guide

    Managing complaints in contracted and commissioned services: a good practice guide Updated: 06 February 2025 Managing complaints in contracted and commissioned services: a good practice guide search Search this content Submit search Contents Part 1: Commissioning services Part 2: Arrangements for complaints Part 3: Complaints about regulated services or where other redress schemes exist Part 4: C ...

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