• Taunton Deane Borough Council https://www.lgo.org.uk/your-councils-performance/taunton-deane-borough-council/statistics/

    Taunton Deane Borough Council Annual statistics Reporting year for Taunton Deane Borough Council 2018 / 2019 Select a reporting year, then activate the update button to refresh the page. Update results More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance ...

  • Weymouth and Portland Borough Council https://www.lgo.org.uk/your-councils-performance/weymouth-and-portland-borough-council/statistics

    Weymouth and Portland Borough Council Annual statistics Reporting year for Weymouth and Portland Borough Council 2018 / 2019 Select a reporting year, then activate the update button to refresh the page. Update results More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investig ...

  • Forest Heath District Council https://www.lgo.org.uk/your-councils-performance/forest-heath-district-council/statistics/

    Forest Heath District Council Annual statistics Reporting year for Forest Heath District Council 2018 / 2019 Select a reporting year, then activate the update button to refresh the page. Update results More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance ...

  • Forest Heath District Council https://www.lgo.org.uk/your-councils-performance/forest-heath-district-council/statistics

    Forest Heath District Council Annual statistics Reporting year for Forest Heath District Council 2018 / 2019 Select a reporting year, then activate the update button to refresh the page. Update results More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance ...

  • Weymouth and Portland Borough Council https://www.lgo.org.uk/your-councils-performance/weymouth-and-portland-borough-council/statistics/

    Weymouth and Portland Borough Council Annual statistics Reporting year for Weymouth and Portland Borough Council 2018 / 2019 Select a reporting year, then activate the update button to refresh the page. Update results More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investig ...

  • Ombudsman investigation finds Brentwood gatekeeping homelessness applications https://www.lgo.org.uk/information-centre/news/2025/jan/ombudsman-investigation-finds-brentwood-gatekeeping-homelessness-applications

    Ombudsman investigation finds Brentwood gatekeeping homelessness applications A Local Government and Social Care Ombudsman investigation has found Brentwood council has been gatekeeping access to its homelessness services when people approach it for help. Following an investigation into a complaint, the Ombudsman has raised concerns with the way the council assessed homeless applications, includi ...

  • Nearly 60% of eligible Tameside children waited more than eight months for education support plan update, Ombudsman reports https://www.lgo.org.uk/information-centre/news/2025/feb/nearly-60-of-eligible-tameside-children-waited-more-than-eight-months-for-education-support-plan-update-ombudsman-reports

    Nearly 60% of eligible Tameside children waited more than eight months for education support plan update, Ombudsman reports Tameside council is routinely taking too long to complete reviews of the support it offers to children and young people with Special Educational Needs and Disabilities (SEND), the Local Government and Social Care Ombudsman has found. During an investigation into a mother’s c ...

  • Somerset mum had to pay for children’s therapy while she waited for council funding https://www.lgo.org.uk/information-centre/news/2025/feb/somerset-mum-had-to-pay-for-children-s-therapy-while-she-waited-for-council-funding

    Somerset mum had to pay for children’s therapy while she waited for council funding A Somerset mother was left more than £7,000 out of pocket while she waited for the council to release funds for her children’s much-needed therapy, the Local Government and Social Care Ombudsman has found. The mother, whose children’s extensive special educational needs mean they have Education, Health and Care (E ...

  • London council failed to review its support for disabled children https://www.lgo.org.uk/information-centre/news/2025/aug/london-council-failed-to-review-its-support-for-disabled-children

    London council failed to review its support for disabled children Councils should respond to all recommendations made during independent complaints investigations, says the Local Government and Social Care Ombudsman after it upheld a mother’s complaint about London Borough of Waltham Forest. The issue is being highlighted after the mother of a disabled child asked the Ombudsman to investigate the ...

  • Cheshire East wrongly started care proceedings process against mum who simply needed support https://www.lgo.org.uk/information-centre/news/2025/sep/cheshire-east-wrongly-started-care-proceedings-process-against-mum-who-simply-needed-support

    Cheshire East wrongly started care proceedings process against mum who simply needed support A Cheshire East mum nearly had her children placed in care following the traumatic birth of her second child, after the council instigated care proceedings without proper evidence, the Local Government and Social Care Ombudsman has found. The mother had a traumatic birth experience during which her baby w ...

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