• Service Improvement results https://www.lgo.org.uk/your-councils-performance/eden-district-council/serviceimprovements?year=2024

    Service improvements Eden District Council Annual total Current year Showing service improvements between 1 April 2024 and 31 March 2025 Find out more about service improvements When we find fault, we can recommend improvements to systems and processes where they haven’t worked properly, so that others do not suffer from these same problems in future. Common examples are policy changes; procedura ...

  • Service Improvement results https://www.lgo.org.uk/your-councils-performance/eden-district-council/serviceimprovements?year=2024&category=0

    Service improvements Eden District Council Annual total Current year Showing service improvements between 1 April 2024 and 31 March 2025 Find out more about service improvements When we find fault, we can recommend improvements to systems and processes where they haven’t worked properly, so that others do not suffer from these same problems in future. Common examples are policy changes; procedura ...

  • Service Improvement results https://www.lgo.org.uk/your-councils-performance/eden-district-council/serviceimprovements?year=2024&category=0&current=true

    Service improvements Eden District Council Annual total Current year Showing service improvements between 1 April 2024 and 31 March 2025 Find out more about service improvements When we find fault, we can recommend improvements to systems and processes where they haven’t worked properly, so that others do not suffer from these same problems in future. Common examples are policy changes; procedura ...

  • New Chief Executive for the Local Government and Social Care Ombudsman https://www.lgo.org.uk/information-centre/news/2025/mar/new-chief-executive-for-the-local-government-and-social-care-ombudsman

    New Chief Executive for the Local Government and Social Care Ombudsman Julie Odams has been appointed the new Chief Executive Officer of the Local Government and Social Care Ombudsman (LGSCO). Julie has been the Head of Policy and Communications and a member of the LGSCO’s Executive Team for the last two years. She will replace current CEO, Nigel Ellis, following his decision to retire from May 2 ...

  • Monthly News https://www.lgo.org.uk/information-centre/news/2024/feb

    Monthly News February 2024 29 Feb 2024 Family left to sofa surf for 12 months after being ‘forgotten’ by Waltham Forest council 22 Feb 2024 Devon to review benefits calculations for nearly 300 carers following Ombudsman’s investigation 20 Feb 2024 Woman left trapped in home because of poor council assisted bin collection service 08 Feb 2024 New Ombudsmen complaint codes a birthday present for loc ...

  • Privacy https://www.lgo.org.uk/privacy

    Privacy Updated: 15 December 2025 Privacy search Search this content Submit search Contents Part 1: Introduction Part 2: Privacy notice for complainants Part 3: Privacy notice for job applicants Part 4: Privacy notice for information access requests Part 5: Privacy notice for staff at the organisations we investigate, including training, webinar or live event attendees Part 6: Privacy notice for ...

  • Privacy https://www.lgo.org.uk/information-centre/internal-policies/privacy-notice-for-job-applicants

    Privacy Updated: 15 December 2025 Privacy search Search this content Submit search Contents Part 1: Introduction Part 2: Privacy notice for complainants Part 3: Privacy notice for job applicants Part 4: Privacy notice for information access requests Part 5: Privacy notice for staff at the organisations we investigate, including training, webinar or live event attendees Part 6: Privacy notice for ...

  • Service Improvement results https://www.lgo.org.uk/your-councils-performance/north-yorkshire-county-council/serviceimprovements?year=2024

    Service improvements North Yorkshire County Council Annual total Current year Showing service improvements between 1 April 2024 and 31 March 2025 Find out more about service improvements When we find fault, we can recommend improvements to systems and processes where they haven’t worked properly, so that others do not suffer from these same problems in future. Common examples are policy changes; ...

  • Service Improvement results https://www.lgo.org.uk/your-councils-performance/north-yorkshire-county-council/serviceimprovements?year=2024&category=0

    Service improvements North Yorkshire County Council Annual total Current year Showing service improvements between 1 April 2024 and 31 March 2025 Find out more about service improvements When we find fault, we can recommend improvements to systems and processes where they haven’t worked properly, so that others do not suffer from these same problems in future. Common examples are policy changes; ...

  • Service Improvement results https://www.lgo.org.uk/your-councils-performance/north-yorkshire-county-council/serviceimprovements?year=2024&category=0&current=true

    Service improvements North Yorkshire County Council Annual total Current year Showing service improvements between 1 April 2024 and 31 March 2025 Find out more about service improvements When we find fault, we can recommend improvements to systems and processes where they haven’t worked properly, so that others do not suffer from these same problems in future. Common examples are policy changes; ...

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